These Terms and Conditions have been drafted in the English language. In the event of any discrepancy or contradiction between the English version and any translation thereof (including, but not limited to, the Arabic language), the English version shall prevail and take precedence. The English version of these Terms and Conditions can be found on the English version of our digital properties.
1. About Us
BuyAnyCar.com (and the hyperlinked websites, applications, and digital properties operated by entities within our group of companies as defined below) is a platform (hereinafter referred to as “Site”) operated by SellAnyCar.com FZE, registered in Sharjah Airport International Free Zone under license number 12076. The registered address is in Sharjah, United Arab Emirates.
In these Terms and Conditions (hereinafter referred to as “TAC”), the terms “SellAnyCar,” “BuyAnyCar,” "Carnab," "Kayishha," "SellAnyCar.com Dealer Portal," "Kayishha Dealer Portal," and "Tojar by Kayishha," as well as “we,” “us,” and “our,” refer to our group of companies (hereinafter referred to as “GOC”). The terms “you” and “your” refer to you as a user of our websites, mobile, digital properties and other online applications, products, and services (collectively, the “Services”).
Depending on the commercial and professional activities you are choosing, you may interact with one or more of our GOC that include SellAnyCar.com FZE as mentioned above and the following entities:
- S A C INVESTMENT L.L.C, registered in Dubai, United Arab Emirates, under license number 1191852
- S A C AUTO GENERAL REPAIRING L.L.C, registered in Dubai, United Arab Emirates, under license number 692018
- SELL ANY CAR INSPECTION AND ASSESMENT SERVICES - L.L.C O.P.C, registered in Abu Dhabi, United Arab Emirates, under license number CN-1751095
- S A C ADVERTISING L.L.C, registered in Dubai, United Arab Emirates, under license number 763515
- S A C USED CAR TRADING L.L.C, registered in Dubai, United Arab Emirates, under license number 1492696
- SAC AUCTION ORGANIZING L.L.C, registered in Dubai, United Arab Emirates, under license number 765231
- S A C VEHICLE TRANSPORTATION L.L.C, registered in Dubai, United Arab Emirates, under license number 1227420
- S A C PORTAL L.L.C, registered in Dubai, United Arab Emirates, under license number 1614979
We provide our Services to you subject to the following TAC along with our Privacy Policy
2. Acceptance of TAC
By using our Services, you agree to be legally bound by all terms and conditions contained in the TAC. If you do not agree with the terms and conditions of the TAC at any time, you will discontinue your use of our Services and Site. We reserve the right to update or revise the TAC at our discretion and without notice. You are responsible for checking the TAC periodically for changes. If you continue to use our Services and Site following the posting of any changes to the TAC, you agree to be bound by these changes. Accessing the Site in any manner, even through automated means, constitutes your use of the Site and your agreement to be bound by this TAC. In addition, when using particular Site services, you and us shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TAC. All terms and guidelines on our Site, including our Privacy Policy are part of these TAC.
The material that appears on our Site is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before purchasing vehicles or any products or services offered by anybody, you should verify any information (including the price) that is important to your purchasing decision. We are not responsible for any hidden defects nor make any warranty, express or implied, or endorsement regarding any vehicles (or other products or services) being posted for sale on our Site or as to any of the related services that are being offered through this Site. The Site includes materials and information collected from and provided by third parties that we may not have evaluated or reviewed. We make no guarantees regarding the accuracy, completeness, timeliness, or reliability of any of the materials or information on the Site, and you should not rely on it without independent verification.
We reserve the right to deny use of this Site to anyone who does not comply with these requirements or who otherwise uses this Site in a manner that the operators of Site deem inappropriate. We reserve the right, but assume no obligation, to delete, move, or edit any listings or postings on our Site. We may change, restrict access to, suspend, or discontinue the Site, or any portion thereof. You understand and agree that the Services are provided "AS-IS" and "WHERE-IS".
Unless explicitly stated otherwise in a given Listing, we act solely as an intermediary platform facilitating the interaction, communication, and transaction between buyers and sellers. Title to the vehicle or product, where applicable, is transferred directly from seller to buyer, and we are not a party to such transaction. Our role does not imply principal or agent status, disclosed or undisclosed, unless otherwise explicitly stated. For Listings where we are the seller, this will be clearly disclosed to the buyer.
3. Description of Service
The Site is part of the GOC service portfolio:
Listings portal (primarily, but not exclusively, conducted as "BuyAnyCar" or "BuyAnyCar by Kayishha," or in conjunction with features integrated into the "SellAnyCar" or “Kayishha” platforms). An online automotive listing and e-commerce platform that brings together consumers, vehicle dealers (“dealers”), leasing companies, exporters, shippers, and various other automotive service and industry professionals, as well as the general public, who are potentially willing to buy or sell vehicles, license plate numbers (for the avoidance of doubt, license plate numbers also fall under “products”) and other related products and services. As a user, you will have the privilege to view vehicles and other products and services on our Site, whereby not every vehicle, product or service has been confirmed for sale yet.
The Site, either directly or through hyperlinks to a platform that is part of the GOC, facilitates the sale of vehicles and related automotive services. For each Listing, the identity of the seller will be disclosed. In cases where a private seller, including us or any GOC entity, is the seller, this will be explicitly stated. In all other cases, we merely facilitates the transaction between third-party sellers and buyers, who contract directly.You understand that the Site does not control the price and any other terms of all sales offered through its websites and that these might be within the control of the seller and/or dealer of that vehicle or product or service. However, the Site as a neutral facilitator in this process has no control over the truth, accuracy, quality, legality, or safety of postings. You understand and agree that we and/or our affiliate partners and/or the Site cannot and does not confirm or verify the identity, background, qualifications, or abilities of users, sellers, dealers, brokers and the like, nor do the GOC and/or its affiliate partners and/or the Site guarantee the condition and/or quality of the vehicles, products or services that are offered up for sale through the Site. Therefore, we recommend that you be careful and exercise common sense and good judgment when making any purchase through this website.
Online car dealership (primarily, but not exclusively, conducted as "Carnab"). The Site, either directly or through hyperlinks to a platform that is part of the GOC, also offers vehicles and related automotive services for sale as an online retail dealership.
Car buying service (primarily, but not exclusively, conducted as "SellAnyCar" or "Kayishha," or in conjunction with features integrated into the "BuyAnyCar" platform). The Site, either directly or through hyperlinks to a platform that is part of the GOC, also offers a car buying service that provides a streamlined sale option. In cases where we are not the seller, buyers and sellers may be required to communicate or provide information directly to each other, and we act only as an intermediary. We will disclose the seller’s identity where applicable.
The Dealer Portal , primarily operated under the names "SellAnyCar.com Dealer Portal," "Kayishha Dealer Portal," or "Tojar by Kayishha," or in conjunction with features integrated into the "SellAnyCar" or "Kayishha" platforms, provides automotive professionals, car dealers, and license plate dealers with opportunities to bid on, purchase, and sell vehicles and license plates, along with related services. This is facilitated through various methods, including but not limited to, auction and e-commerce systems. The Site, either directly or through hyperlinks to a platform that is part of the GOC, serves as the medium for these transactions. The Dealer Portal facilitates transactions between independent sellers and professional buyers. we are not a party to the sales agreement unless otherwise explicitly stated. Title transfers directly between the seller and the buyer, and the seller's identity will be disclosed to the buyer. We act solely as a platform provider and facilitator.
Each service type may be offered by one or multiple entities within the GOC and may be hyperlinked to each other's websites, applications, and digital properties, which may operate under different trademarks, such as "Carnab," "Kayishha," "SellAnyCar," "BuyAnyCar," "SellAnyCar.com Dealer Portal," "Kayishha Dealer Portal," or "Tojar by Kayishha.”
4. Online Car and License Plate Valuation
The price valuations provided through our Site are based on the information you supply regarding the car and/or license plate. These valuations do not constitute an offer from us to purchase your car or license plate.
Before we offer to purchase or facilitate the sale of your vehicle, we will conduct an on-site inspection of the vehicle at one of our branches or at a mutually agreed-upon location. You may schedule an inspection appointment after receiving a valuation or bypass the online valuation process entirely.
The value of a car is determined by its history and condition, including any unusual features or customizations that may not have been apparent when the online valuation was estimated. Consequently, the online valuation may differ from the price we offer following the on-site inspection. Similarly, the online valuation of your license plate may differ from the final offer, as values can fluctuate significantly and final offers are subject to the outcomes of auctions and/or market research.
5. Car Buying Service
If you choose our "instant" sale offer, rather than listing your product or service on our do-it-yourself platform that allows you to interact with buyers directly, we will present you with an offer from either us or a registered member of any of our platforms (hereinafter referred to as "Registered Member") to purchase the car or license plate for a specified price, following an on-site inspection at one of our branches or a mutually agreed-upon location. License plates do not require inspections but do require a clearance and ownership check.
In all transactions where we are not the selling party, we act solely as a neutral facilitator. The sale and transfer of title occur directly between the seller and the buyer. The identity of the seller will always be disclosed to the buyer. Additionally, the seller’s contact details may be shared with the buyer to support communication related to the transaction.
This may include, but is not limited to, instances where:
- the buyer requests additional information or documentation about the vehicle;
- the vehicle is found to have undisclosed defects, such as major mechanical issues, flood damage, or chassis/frame damage;
- the vehicle is discovered to have had its odometer rolled back;
- the vehicle was not lawfully imported into the UAE or is reported as stolen.
By using our platform, sellers acknowledge and consent to such disclosures when reasonably necessary to support transparency and resolution between the buyer and seller. We do not act as an undisclosed agent or principal in such transactions.
Assumptions we will make about your car prior to an on-site inspection:
It has no damage, including interior and mechanical.
There are two sets of keys
It isn't an import.
It has never been subject to an insurance write-off
It has never been used for driving schooling, rental, private hire or as an emergency and police vehicle.
It is operational and not classified as a non-runner.
Your car is subject to fair wear and tear, meaning that it is in average condition considering its respective age and mileage. Fair wear and tear excludes damage caused by you.
Any offer to purchase the vehicle or license plate, and thus the contract, becomes effective only upon your signing of our standard written purchase contract. We reserve the right to not provide a purchase offer to any user for any reason, in our sole discretion.
Upon entering into a contract with us (or with a Registered Member), you are expected to provide us with the keys, registration documents, service history, user manuals, and any accessories, such as locking wheel nuts or remote controls. Additionally, you must remove all personal possessions from the vehicle. We will not be liable for any personal belongings left in the vehicle after this point, and such items may not be recoverable.
We will then proceed with the deregistration process of the vehicle or license plate, requiring your prompt cooperation as outlined in the purchase agreement.
We also provide selected car dealers with the opportunity to sell cars to us or through our platform, which we make available to them.
The dealer must conduct a visual and technical inspection of the car and generate an inspection report according to the guidelines provided by us. This inspection report must then be uploaded into our system, and the dealer will receive login credentials accordingly.
Based on the uploaded inspection report, the dealer will receive a purchase offer, subject to our physical verification of the accuracy of the inspection report.
Following our quality check of the inspection report, we will digitally notify the dealer whether the inspection report has been verified for accuracy and if the purchase agreement has been approved. If the inspection report fails the quality check, the purchase agreement does not become valid.
The provisions of this TAC apply accordingly for the execution of the purchase agreement between the dealer and us.
The dealer is prohibited from disclosing system access or login credentials to third parties.
The dealer must provide us with the personal data of the previous owner of the vehicle, as well as the car information and car sales details, and must notify the previous owner of the car that we are authorized to use this data according to our Privacy Policy.
Payment Process. Upon your compliance with the terms outlined in our purchase agreement, wherein you have transferred possession of the car as agreed, we will remit the agreed-upon price for the car via electronic bank transfer to your designated account subsequent to the transfer of title. Our standard method of payment is via bank transfer, typically requiring 1-2 working days for domestic transactions. In most cases, the transfer is executed on the following working day subsequent to the transfer of title. However, events beyond our control may result in payment delays. In such instances, we bear no liability to you for the delay.
Your Representations. In the event that we or a Registered Member purchase a car or license plate from you, you hereby represent and warrant that:
You possess the legal capacity to enter into a binding contract for the sale of the car or license plate;
You are at least 18 years of age;
- To the best of your knowledge, information, and belief:
You are the sole owner of the car or license plate;
Except for any outstanding finance on the car or license plate, which you have duly disclosed to us, no other party holds any claim to the car or license plate;
The mileage reading on the car is accurate, and the odometer has not been tampered with;
You have disclosed to us all pertinent information that a prudent purchaser would require, including any physical defects in the car (e.g., significant mechanical issues, damage);
All information provided by you regarding the car (whether in obtaining an online valuation, during any appointments, or otherwise) is truthful and accurate in all respects;
The car has lawfully entered the United Arab Emirates and possesses a clear legal status.
Finance against cars. Despite the existence of finance against a car resulting from an agreement between you and a third party, we, a Registered Member, or any buyer, may agree to purchase the car provided that we receive a written statement from the third party specifying the amount required to settle the finance agreement in full. We will only remit the agreed-upon sum to the third party as stipulated in our written contract with you. We will effect such payment promptly following the execution of the contract and upon receipt of any amounts due from you under the following conditions:
If the agreed-upon price is:
higher than the settlement figure required to fully discharge any outstanding sums under the finance agreement, we will remit the difference to you;
lower than the settlement figure required to fully discharge any outstanding sums under the finance agreement, you must remit the difference to us.
We reserve the right to withhold a certain percentage to account for potential hidden fees incurred during the settlement of your outstanding amount with the third party. If no hidden fees or additional charges arise, we will reimburse the withheld amount to you.
Buy-Back Offer. In specific circumstances, we reserve the option to propose the acquisition of your vehicle or license plate. Should such an offer be extended, both parties shall enter into a purchase agreement, whereupon we may subsequently offer to resell the vehicle or license plate back to you on a predetermined date pursuant to a separate sales agreement. It is emphasized that each transaction shall be distinct, and the particulars thereof shall be delineated and agreed upon within the confines of the respective purchase and sales agreements.
Liability. Neither we, nor the buyer or Registered Member shall be held responsible or liable to you for any loss of income or revenue, loss of business, loss of profit, loss of anticipated savings, loss of data, or any indirect, consequential, or incidental damages arising from or related to the sale or purchase of the car or your license plate or any product or service you have sold to or via us.
Storage of Vehicles Pending Documentation or Ownership Transfer. If the Seller is unable to complete the required documentation or ownership transfer of their vehicle, they must remove the vehicle from our premises within 7 calendar days of notification. Failure to do so will result in the application of a storage fee of 250 AED per calendar day for the vehicle until it is removed.
We will not be held liable for any damages to the vehicle, including but not limited to those caused by natural disasters, floods, or any other unforeseen circumstances, while the vehicle remains on our premises.
Additionally, if the vehicle is not removed within the specified period, we reserve the right to notify the relevant authority to take appropriate action regarding the vehicle.
Conflict Resolution. If we (including any of our GOC) or a Registered Member raise an issue post-signing of the purchase agreement regarding undisclosed or misrepresented vehicle conditions—including but not limited to mechanical faults, hidden damages, inaccurate odometer readings, or any damage not clearly disclosed in the inspection report—we shall have the exclusive right to investigate and resolve the matter.
As part of this process, we may charge you, the Seller, a Conflict Resolution Management Fee, in addition to any reasonable costs incurred (e.g., expert assessments, repairs, or compensation to the buyer). This fee may be deducted from any current or future payments owed to you or invoiced separately.
You agree to fully and promptly cooperate with the resolution process. Failure to do so, or failure to pay any invoiced amount, shall constitute a material breach and may result in legal action, withholding of funds, or further remedies as permitted by law.
Right to Seek Immediate Court Orders (Urgent Relief). Without limiting any other rights or remedies available under this TAC or applicable law, the Buyer (whether us, any entity within our GOC, or a Registered Member) shall have the full right, at its sole discretion, to apply to the competent court in the United Arab Emirates for urgent and immediate orders in connection with any Acquired Product purchased under the Car Buying Service, including but not limited to:
(i) compelling the Seller to complete any and all title-transfer procedures;
(ii) authorizing the Buyer to complete the title transfer on behalf of the Seller;
(iii) authorizing the Buyer to take possession of, manage, or deal with the vehicle as
necessary to finalize the transfer; and
(iv) issuing any provisional, precautionary, or urgent relief necessary to protect the Buyer's rights.
The Seller hereby irrevocably consents to the issuance of such orders and agrees that the Buyer may seek such relief without notice to the Seller if legally permitted. The Seller further agrees that any failure or refusal to sign, attend, cooperate, or submit required documents constitutes grounds for the court to grant the Buyer immediate authority to act in the Seller's place for the purpose of completing title transfer or preserving the Buyer's rights. This right is in addition to, and does not limit or waive, any other rights or remedies available to the Buyer under this TAC or applicable law, including but not limited to rights under the arbitration provisions contained in Section 14 of this TAC.
6. Listings Portal. Buying and Selling Vehicles, Products and Services
By searching the vehicles, products or services (“Listings”) that have been posted on the Site, you are designating yourself as a "Buyer". Buyers are entities that are potentially interested in purchasing one of the Listings that have been posted on the Site. The Site provides a venue whereby Buyers can find automobiles, vehicles, and related products and services that may be of interest to them. The Site facilitates transactions by providing access to Listings, whether directly or through hyperlinks to platforms operated by entities within our GOC. For each Listing, the identity of the seller will be disclosed. In cases where a private seller—including us or any GOC entity—is the seller, this will be explicitly stated. In all other cases, we merely facilitates the transaction between third-party sellers and buyers, who will contract directly.
The Site is not a party to any transaction between buyers and sellers that originates on or through the Site. Information about a particular product or service is supplied by the seller and may include data from third parties and/or machine learning. The price and other terms of any sale remain subject to direct negotiation between the buyer and the seller.
While we hope that all users of our Site will conduct themselves with integrity and treat each other fairly, we cannot validate the information provided in the Listings or guarantee the quality of the products and services offered by the sellers. Additionally, if a Listing claims to offer a warranty, this is a declaration made exclusively by the seller, and we cannot confirm the accuracy or validity of such statements. We cannot assure the seller of a product or service that the payment he or she receives from the buyer is legitimate. When using the Site to find a buyer for your Listing or to purchase a product or service from a Listing, we advise you to exercise the same caution and prudence you would use when selling or buying a vehicle, product, or service through a classified ad in a newspaper. Trust your instincts and use your own wise judgment.
To obtain access to many of the features of our Site, you will be given the opportunity to register. In consideration of your use of our Services you agree to:
provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form (such information being the "Registration Data"); and
maintain and promptly update the Registration Data to ensure that it is at all times true, accurate, current and complete.
If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or in case of fraud or in case of monetary or reputation loss, we have the right to suspend or terminate your account resulting in the refusal of any and all current or future use of the Services (or any portion thereof).
Registration with our Site is only open to individuals 18 years of age and older. You are fully responsible for your child's online conduct and the consequences of any misuse of our Site and Services by your child. Nevertheless, we reserve the right to deny registration privileges to any individual, in our sole and absolute discretion.
We reserve the right to deny trade or provide services to any user from any country, including to OFAC and sanctioned countries.
You will receive an account designation, along with its associated User ID upon completing the registration process. You are responsible for maintaining the confidentiality of your User ID and login credentials, and you are fully responsible for all activities that occur under your account. You agree to immediately notify the Site of any unauthorized use of your account or any other breach of security and to ensure that you exit from your account at the end of each session. The Site cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
You can contact us via: SellAnyCar.com FZE, c/o Sell Any Car Head Office Building, Sheikh Zayed Road, Indigo Central 5 Building, Al Safa 2, Dubai, United Arab Emirates. Our email address is info@sellanycar.com and our telephone number is +971 4 709 3001.
By completing your registration, we will automatically include you to receive all communications, including marketing communication. If you do not wish to receive these communications, you can click on the "unsubscribe" options given on the communication channels or our Site. We reserve the right to disclose any information we collect through user accounts and registrations. Please read our Privacy Policy for detailed information.
You understand that not all Listings posted on our Site are for sale, as they might be subject to the owner agreeing to your price offer or the product or service might have been sold already. You additionally understand that there are particular features and/or services provided through our Site that may have their own purchase policies and/or terms of services; by using these features/services you agree to be bound by their respective terms.
The Site may, in its sole and absolute discretion and with or without notice withdraw a Listing, vehicle, product or service from sale. The Site will neither have liability nor obligation to Buyers as a result of any Listing, vehicle, product or service withdrawal, or sale cancellation or postponement.
The prices listed by sellers on the Site often exclude tax, finance charges, title, license, regulatory, dealer documentary, emission testing, admin fees, service fees and compliance fees, any or all of which may be added to the listed price to arrive at the final sale price of a Listing. Before purchasing a product or service in a Listing or any other product, good or service you have read about on the Site, you should confirm with the seller any information, including the price that is important to your purchasing decision. The Site is not responsible for, and does not guarantee the performance of, any such vehicles, goods or services listed or researched on the Site.
We store and monitor communications and messages sent between you and other users, including but not limited to buyers and sellers. We reserve the right to participate in these communications and/or block them in whole or in part as we see fit. This applies to communications on our Site as well as third-party applications, such as WhatsApp or others, that we use. Neither the Site, nor its affiliates, warrant the continuous availability or error-free operation of communication, chat and text services. By supplying a mobile number, you consent to receive calls or texts at that number, whether manually or automatically dialed, from us and from other selected entities that we have authorized.
Some Listings include a“Verified Car” check mark.
DISCLAIMER: The “Verified Car” check mark displayed on vehicle listings or other Listings on this Site indicates that the vehicle has either (a) visited one of our physical branch locations, (b) been seen by one of our GOC inspection team members, or (c) been verified through remote, digital, or third-party documentation without a physical inspection. However, this check mark does not imply any form of guarantee, warranty, or assurance regarding the vehicle’s condition, quality, or suitability for any particular purpose. By displaying the “Verified Car” check mark, we merely confirm that the vehicle has been verified through one of the above methods at some time in the past.
We do not take any responsibility or liability for the accuracy or completeness of the Listing, nor do we make any representations about the current condition or future performance of the vehicle. Additionally, there is a possibility of errors in the listings, including but not limited to incorrect vehicle details or even a different vehicle being listed. The presence of the “Verified Car” check mark should not be interpreted as an endorsement or certification of the vehicle’s condition by us. Buyers are encouraged to conduct their own independent inspections and evaluations before making any purchasing decisions.
We disclaim all liability for any loss or damage arising out of or in connection with the reliance on the “Verified Car” check mark or any inspection or verification report. All vehicle and Listing transactions are conducted solely between the buyer and the seller, and we do not have any involvement or responsibility in such transactions.
Historical value section. “Historical value of similar cars” or the historical value of similar number plates, or other similar products.
DISCLAIMER: Certain Listings may contain data regarding historical values of comparable vehicles, number plates, or other similar products. This information is provided based on our experience with similar transactions, auction data, third-party sources, and other relevant inputs, and may include certain assumptions, such as the application of margins to the pricing data. It is important to recognize that each vehicle, number plate, product, or Listing is inherently unique with respect to perceived value, condition, market dynamics, and timing. Accordingly, any information displayed is offered strictly for informational purposes and shall not be construed as a guarantee, warranty, or representation of actual value. We make no express or implied warranties as to the accuracy, completeness, or reliability of the information presented. By using this information, you acknowledge that you are solely responsible for conducting independent due diligence and determining a value that is appropriate for your specific circumstances. We expressly disclaim any liability for any decisions or actions taken based on this information, including but not limited to, any financial loss, damages, or other consequences arising from reliance on the provided data. Always perform your own research and consult with relevant professionals to reach a valuation that satisfies your own standards.Some Listings include an “Inspected” badge with the possibility to purchase an inspection report (“Inspection Report”).
DISCLAIMER: The "Inspected" badge displayed on vehicle listings or other Listings on this Site indicates that the vehicle has undergone an inspection conducted by a member of our inspection team at one of our GOC. This inspection results in the creation of an inspection report for the vehicle. However, this badge and the associated inspection report do not imply any form of guarantee, warranty, or assurance regarding the vehicle’s condition, quality, or suitability for any particular purpose. By displaying the "Inspected" badge, we merely confirm that the vehicle has been inspected and a report has been generated some time in the past. We do not take any responsibility or liability for the accuracy or completeness of the inspection report, nor do we make any representations about the current condition or future performance of the vehicle. Additionally, there is a possibility of errors in the Listings, including but not limited to incorrect vehicle details or even a different vehicle being listed. The presence of the "Inspected" badge should not be interpreted as an endorsement or certification of the vehicle’s condition by us. Buyers are encouraged to conduct their own independent inspections and evaluations before making any purchasing decisions. We disclaim all liability for any loss or damage arising out of or in connection with the reliance on the "Inspected" badge or the inspection report. All transactions are conducted solely between the buyer and the seller, and we do not have any involvement or responsibility in such transactions.
If you choose to purchase an inspection service or an Inspection Report through the Site or a third-party service provider for a vehicle that you are interested in buying or selling, remember that an inspection is not a warranty. Although inspections can be of significant value in the purchase and sale of a pre-owned vehicle, an inspection is not a guarantee that the inspected vehicle is free from defects or that the inspectors have identified all existing defects. You release us and our affiliates from any damages that you may incur, and agree not to assert any claims against us or them, arising from your purchase or use of our Services or third-party supplied products and services.
By ordering an inspection for your Listing, you agree to release and discharge us, the service provider performing the inspection service, and their respective affiliates, officers, directors, employees, agents, and inspection contractors from all liability arising from the inspection of your vehicle, or your decision to publish (or not to publish) the resulting inspection report in your Listing. If you purchase a vehicle inspection that is provided by our service provider, you agree that, in addition to this TAC, the inspection services, and use of any inspection report resulting from such services, may be subject to additional terms and conditions from that service provider, who may or may not be part of our GOC.By submitting a Listing or request to contact a seller on this Site, you, the user, you acknowledge and consent to the disclosure of your contact details, including but not limited to your name, phone number, and email address, to potential buyers or sellers or other interested parties and to us. If you request to contact a seller through our Site, we will create a user account for you. This account will store your contact details and facilitate further interactions on our Site.
By submitting a Listing on our Site you are required to be prepared to sell at the price at which, and on the terms on which, you have listed it. You must have possession of the actual product or vehicle and the ability to transfer title. If your Listing pertains to a service, you must have the ability to provide the services as described in your Listing at the specified price and terms. You warrant that you possess the necessary qualifications, licenses, and resources to fulfill the service commitments. Photos submitted as part of any Listing must correspond to the actual product or service being offered for sale. If we learn, that you are engaging in “bait and switch” or other unfair or deceptive practices, we and/or our affiliates reserve the right to deny you use of the Site and our Services. You may not charge any potential buyer for information about any Listing on the Site, nor may you use the Site to promote, without our prior written permission, any other website, product, or service.
When you submit a Listing through our Site, we may obtain additional distribution for your Listing through other websites and platforms. We also may promote your Listing on or through third-party websites or services as an added value. Please note that while we may distribute and promote your Listing on other platforms, we do not guarantee the removal of these Listings from other platforms and websites, and they may remain there indefinitely, even after the sale of your listed product or service.
Cancellation and Removal of Listings. Please be courteous to buyers: do not list a vehicle unless it is currently for sale, and delete your Listing promptly if you change your mind or decide to dispose of your product or service by other means. Generally, Listings run until the product or service sells, or until deleted by you or removed by the Site. Please respond to buyer inquiries in a timely manner. In addition, we reserve the right to remove any Listing at any time if we determine that such Listing, the vehicle, the product or service, or the seller do not comply with this TAC.
Listings are not to be used to advertise more than one vehicle or specific product or service submitted during the initial listing process, regardless of the Listing’s duration. We do not guarantee that a listing will result in a sale. If there are fees associated with your Listing, they are generally not refundable, so if you enter incorrect information you will have to delete the Listing and purchase a new one to create an accurate Listing. For the avoidance of doubt, it is hereby reiterated that all sales are final and non-refundable. By using the Site to submit your Listing, you agree to pay the price of the package you select and the prices of any advertising upgrades, regardless of whether your vehicle, product or service sells as a result of the Listing. You also agree to pay any applicable taxes relating to your use of our Services. At our sole discretion, we reserve the right at any time to offer our Services at a discount or to provide premiums and promotions as incentives, up to and including free Listings and other Services.
Responsibility for the information contained in each Listing lies with each seller. You alone are responsible for the material you post, including Listing information and photos of your Listing, and for the content of all communication you transmit through the Site.
In connection with our efforts to combat Internet fraud, Listings may undergo screening before being posted publicly. This process may result in a delay in the publication of your Listing, typically taking up to 24 hours. Please note that while we strive to ensure the publication of all Listings, we cannot monitor every transaction originating from the Site and therefore cannot guarantee the publication of your Listing.
Locked Chats. We hereby assert our right to monitor conversations among users both on our Site and on third-party applications (e.g. Whatsapp), particularly those involving buyers and sellers, for the purpose of determining appropriate circumstances for chat restriction. Please be advised that unlocking chats beyond this threshold may necessitate a fee. However, we do not provide a guarantee regarding the unlocking of chats, and delays may occur due to workload constraints.
By submitting a Listing on the Site, you agree to use the contact details of those responding to your Listing only to communicate with them about that specific Listing.
By submitting a Listing on the Site, you represent and warrant that: you are the sole author and owner of the intellectual property rights in any data, information, text, image, or other material (“Content”) that you submit to the Site; you voluntarily waive all “moral rights” that you may have in such Content; the Content you submit is accurate and not false or misleading nor does it infringe any third party’s copyright, patent, trademark, trade secret or other intellectual or proprietary rights or rights of publicity or privacy. You further agree that you shall not: submit any Content that is, or may reasonably be considered to be, defamatory, libelous, obscene, pornographic, indecent, lewd, suggestive, threatening, abusive, inflammatory, hateful, racially or religiously biased or offensive, harassing, fraudulent, or otherwise objectionable to any individual, partnership or corporation; or impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
By submitting a Listing on the Site, you grant to us and our affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the universe in any media, now known or hereafter devised.
If you choose to sell your vehicle right away instead of listing it, you might use car buying services that are part of our GOC. In that case, their respective terms and conditions will apply, all of which are incorporated herein by reference.
By using our Services, whether as a seller or buyer, and except where prohibited, you agree not to sue us, our affiliates and GOC, our service providers, or our or their respective officers, directors, employees, and agents (collectively, the “Released Parties”) for, and agree to release and hold harmless the Released Parties from and against, any and all claims relating to or arising out of any Services you use. In the event that any claims or disputes arise from using our Services, you agree to look solely to the other party in the transaction for your remedy and not to the Released Parties.
Vehicle Rental Listings. Certain features of the Site may allow users to advertise vehicles for short-term or long-term rental (“Rental Listings”). A user who publishes such a listing is referred to as a “Vehicle Owner,” and a user who rents a vehicle is referred to as a “Renter.” The Site functions solely as an online listing and communication platform. We provide technology that allows users to advertise vehicles and communicate with one another. Unless expressly stated otherwise in a particular listing, we do not own, lease, operate, control, manage, maintain, insure, or supply any vehicles offered for rent through the Site. The Site is not a rental company, fleet operator, vehicle broker, transportation provider, or agent of any Vehicle Owner or Renter. All rental agreements, negotiations, and transactions occur directly between the Vehicle Owner and the Renter. We are not a party to any rental agreement and assume no responsibility for the performance, enforcement, or legality of such agreements. We do not supervise, direct, or control the rental activities of users and expressly disclaim any responsibility for any vehicle rented through the Site.
Compliance With Laws, Licensing, and Permits
The Vehicle Owner is solely responsible for ensuring that any vehicle offered for rent through the site complies with all applicable laws, regulations, licensing requirements, permits, insurance obligations, and tax requirements in the jurisdiction where the vehicle is located or rented.
This includes, without limitation, compliance with laws and regulations relating to:
• vehicle rental licensing
• commercial vehicle operation
• fleet licensing requirements
• transport authority regulations
• insurance coverage requirements
• taxation and reporting obligations
• consumer protection and disclosure obligations
We do not verify, monitor, or guarantee that any Vehicle Owner possesses the licenses, permits, or regulatory approvals required to rent a vehicle. By publishing a Rental Listing, the Vehicle Owner represents and warrants that:
1. the vehicle may legally be rented under applicable law;
2. the Vehicle Owner possesses all required licenses, permits, and regulatory approvals;
3. the vehicle is properly registered and legally permitted for rental use;
4. the rental does not violate any financing agreement, lease agreement, ownership restriction, or regulatory rule.
Insurance Responsibility
Vehicle Owners are solely responsible for ensuring that any vehicle offered for rent maintains valid and adequate insurance coverage that permits rental use. Such insurance may include, without limitation:
• third-party liability insurance
• comprehensive insurance coverage
• collision coverage
• coverage for renters or additional drivers
We do not provide insurance coverage for vehicles listed on the Site unless explicitly stated in writing. We do not verify the validity, scope, or adequacy of any insurance policy maintained by a Vehicle Owner or Renter. Vehicle Owners and Renters acknowledge that insurance policies may exclude coverage when vehicles are rented or used commercially. It is the sole responsibility of the Vehicle Owner to verify that their insurance policy permits rental use. We disclaim all liability relating to insurance coverage, including situations where:
• insurance coverage is insufficient
• insurance claims are denied
• insurance policies are invalid or expired
• insurance exclusions apply
Vehicle Condition and Safety
The Vehicle Owner is solely responsible for the condition, safety, legality, and roadworthiness of the vehicle offered for rent.
By creating a Rental Listing, the Vehicle Owner represents and warrants that:
• the vehicle is roadworthy and safe to operate
• the vehicle has been properly maintained
• the vehicle complies with applicable vehicle safety regulations
• the vehicle has passed any required inspections
We do not inspect rental vehicles and make no representation regarding the condition, safety, or suitability of any vehicle listed on the Site. Renters acknowledge that they are responsible for inspecting the vehicle before use and accepting the vehicle at their own risk.
Renter Eligibility and Background
Vehicle Owners are solely responsible for determining whether a Renter is qualified to rent or operate a vehicle.
This includes verifying, where appropriate:
• the identity of the renter
• the validity of the renter’s driver’s license
• the renter’s driving eligibility under applicable law
• the renter’s age requirements
• the renter’s driving history or qualifications
We do not verify the identity, background, driving record, qualifications, or legal eligibility of any Renter. Any identity verification, license verification, or other checks performed through the Site are provided solely as informational tools and do not constitute guarantees. Vehicle Owners are responsible for deciding whether to rent their vehicle to a particular user. Traffic Violations, Fines, and Tolls The Vehicle Owner and the Renter are solely responsible for addressing and resolving any traffic violations, fines, toll charges, penalties, or regulatory fees incurred during a rental.
This includes, without limitation:
• speeding fines
• parking violations
• toll charges
• traffic camera violations
• impoundment fees
• vehicle seizure penalties
• administrative penalties imposed by authorities
We bear no responsibility for identifying the driver responsible for such violations or resolving disputes between the Vehicle Owner and the Renter. Users agree that we may disclose user information to relevant authorities if required by law or if necessary to address traffic violations associated with vehicles listed on the Site.
Accidents and Damage
All accidents, injuries, property damage, theft, or losses occurring in connection with a rental vehicle are solely the responsibility of the Vehicle Owner and the Renter. We do not provide accident management services, claims handling, or dispute resolution relating to accidents or vehicle damage.
We bear no responsibility for:
• vehicle damage
• personal injury
• property damage
• insurance claims
• disputes arising from accidents
• losses arising from vehicle theft or misuse
Users acknowledge that they assume all risks associated with vehicle rental transactions conducted through the Site.
Platform Role and No AgencyWe operate solely as a technology platform that enables users to advertise vehicles and communicate with one another.
We do not:
• act as an agent for Vehicle Owners or Renters
• manage rental transactions
• set rental terms
• collect rental payments unless explicitly stated
• enforce rental agreements
Nothing in these Terms shall be interpreted as creating any agency, partnership, joint venture, or employment relationship between us and any user.
Indemnification for Rental Activities
Users who create or participate in Rental Listings agree to fully indemnify, defend, and hold harmless us, our Group of Companies, affiliates, shareholders, directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, penalties, regulatory actions, costs, or expenses (including legal fees) arising out of or related to:
• the rental of a vehicle through the Site
• regulatory violations relating to vehicle rental activities
• failure to obtain required licenses or permits
• insurance disputes
• accidents, injuries, or damages involving rented vehicles
• traffic violations or regulatory penalties
• disputes between Vehicle Owners and Renters
This indemnification obligation applies regardless of whether the claim is brought by another user, a third party, or a governmental authority.
Assumption of Risk
Users acknowledge that vehicle rental transactions involve inherent risks.
By participating in Rental Listings through the Site, Vehicle Owners and Renters agree that they assume all risks associated with such transactions and release us from any liability arising from or related to the rental of vehicles through the Site.
7. Online Car Dealership
The Site (primarily, but not exclusively, conducted as "Carnab") is an online automotive listing and e-commerce platform that connects consumers with automotive companies, as well as various other automotive service and industry professionals who are potentially willing to buy or sell vehicles and related services. The Site allows third-party dealers to list their cars and also features vehicles from its own inventory.
As a user, you will have the privilege to view vehicles on the Site. All vehicles listed are available for final sale, with a displayed final price, subject to the signing of a sales agreement.
The material that appears on the Site is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before purchasing vehicles and/or related services that you have read about on our Site, you should confirm any information (including the price) that is important to your purchasing decision. The Site is not responsible for any hidden defects, nor does it make any warranty, express or implied, or endorsement regarding any vehicles being posted for sale on the Site or any related services being offered through the Site.
You understand and agree that the vehicles are provided "AS IS" and "WHERE IS." The Site disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. The Site shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the sale or use of the vehicles.
Buyers who wish to reserve vehicles, whether or not they physically attend the vehicle viewing, must provide a refundable deposit. Carnab accepts deposit payments via bank transfer or credit card. Refunds will be issued to the original mode of payment. If the original payment method was a bank transfer, we will refund via bank transfer and charge the buyer for any associated bank transfer fees, including currency exchange costs.
In the event of any transaction error(s) occurring during payment, a refund will be issued to the same payment method used for the original purchase.
Additionally, notwithstanding our diligent efforts, it is conceivable that vehicles or other items listed on our Site may be inaccurately priced, in which case we reserve the right to cancel the transaction and shall bear no liability for any resulting damages.
We reserve the right to introduce registration fees, administration fees, or any other fees at any time.
The Site reserves the right to withdraw any vehicle listed for sale at any time and to reject any offer to purchase a vehicle for any reason.
Cancellation of a vehicle purchase is not accepted after the signing of a sales agreement, and the reservation deposit will not be refunded if the transaction does not result in a sale within 30 (thirty) days.
Suspected sabotage. The buyer hereby acknowledges that we reserve the right to withhold any deposits or down-payments if we, at our sole discretion, suspect any form of sabotage from the buyer.
Carnab-Specific Return Policy (hereinafter referred to as “CRP”).
Many vehicles listed for sale on Carnab's website and application are accompanied by a CRP.The duration of the CRP for each vehicle will be clearly specified on the Carnab website for the buyer's consideration. It is the sole responsibility of the buyer to request the activation of the CRP within the specified time frame using the Carnab website or application.
The CRP becomes void if the mileage limit specified for each CRP is exceeded by the buyer from the moment title transfer takes place. For the 10-day CRP, the buyer shall have a maximum mileage limit of 250 (two hundred fifty) kilometers. Once the mileage limit for the respective CRP has been reached or exceeded, the CRP becomes void and no returns will be accepted, even if the duration of the CRP has not been fully utilized.
The return of any vehicle purchased through Carnab is subject to Carnab's internal inspection and quality assurance process. The buyer hereby acknowledges that any damage, modification, or other changes to the vehicle's overall condition will void the CRP and no returns will be accepted.
If the buyer wishes to return a vehicle that has been financed through a bank or financial institution (or generally is under a loan process), the buyer must submit the liability letter from their bank or financial institution to us within 7 (seven) days. Carnab is not responsible for any deducted equated monthly installments (EMIs) or any early settlement fees incurred by the buyer due to obtaining and cancelling the loan.
The buyer hereby acknowledges that if the CRP is activated and the return of the vehicle in question is accepted by Carnab, they shall be entitled to a full refund. However, the buyer shall bear the cost of any toll (e.g. Salik) charges and any fines or fees incurred during the time in which the vehicle was in the buyer's possession. Furthermore, Carnab reserves the right to deduct from the refund any additional costs incurred as a result of the return process, including but not limited to administrative fees and inspection charges.
Carnab-Specific Warranty (hereinafter referred to as “CSW”). Many vehicles listed for sale on Carnab's website and application are accompanied by a CSW. It is hereby expressly stated that the CSW is provided by a third party. Consequently, we or Carnab shall bear no liability in the event of disputes arising from or related to the CSW.
We reserve the right to deny any sale to anybody for any reason, especially if we detect abuse of the return policy, such as multiple returns and changes of mind.
Car Financing & Pre-Approvals. The Site offers finance-seeking customers the opportunity to obtain tentative pre-approval for their finance application by collecting the necessary information from the buyer.
It is the buyer's sole responsibility to ensure the accuracy of the information provided in the pre-approval form to the best of their knowledge. If we suspect sabotage from the buyer in any way, including dishonesty in the pre-approval form to falsely reserve the vehicle, we reserve the right to either retain the deposit or down-payment collected or charge an administrative fee for such activity.
We hereby assume no responsibility or liability if the bank rejects a loan request for the buyer, notwithstanding the buyer's pre-approval through the Site. It is acknowledged by the Buyer that the approval for any loan ultimately lies with the bank or financial institution.
The equated monthly installments (EMI) displayed on the Site are approximate figures and are based solely on the standard eligibility criteria of the banks and/or financial institutions. The Buyer acknowledges that these EMI are not guaranteed figures and may vary from buyer to buyer depending on factors such as credit history, the bank's discretion, tenure of loan, percentage of down-payment, and other relevant factors.
The buyer agrees that their personal information provided for finance pre-approval will be shared with banks or financial institutions.
Fees, Payment, Deliveries and Force Majeure.
You agree to pay all customary fees and charges for services rendered in connection with the purchase of vehicles, including, without limitation, buyer fees, entry fees, cash handling fees, loading fees, storage fees, and other customary fees and charges. It is the sole responsibility of the buyer to verify fees charged by the Site prior to incurring such charges. All fees and charges are subject to change without notice.
Full payment for vehicles must be made on or before the invoice due date. Vehicles not paid for within the above-specified timeframe will be repossessed and released to other interested parties, and your deposit shall be forfeited.
The Site provides the buyer with the opportunity to set a delivery date for the acquired vehicle. If the vehicle is stored with us (starting from the due date of the vehicle invoice), the buyer will be charged a storage fee per day.
The Site reserves the right to charge the buyer for any loss incurred due to default in full payment of the acquired vehicle.
The Site, in its sole discretion, may offer additional services such as vehicle passing (vehicle roadworthiness certificate acquired by authorized testing stations), insurance brokerage, title transfer, delivery, storage, plate number service, administration, and others, which will be imposed upon purchasing the desired vehicle. It is the buyer's responsibility to maintain and provide to the Site all documentation required to fulfill these services. If documentation is invalid or missing, or if the buyer does not qualify for such services for any reason beyond the Site's control, the Site reserves the right to retain the fees charged for such services.
Effective from January 01, 2018, Value Added Tax (VAT) at the legally valid rate will be included in all goods and services provided by the Site in compliance with UAE VAT legislation or any applicable jurisdiction. The Site also sells internationally, where customs, border-related, shipping-related, handling-related, and/or tax and duty charges might apply. The buyer accepts responsibility for paying the full amount incurred, which might exceed the amount displayed during purchase.
Force Majeure. The Site shall not be liable for any failure or delay in performing its obligations under this TAC if such failure or delay is caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, fires, floods, wars, civil disturbances, acts of terrorism, strikes, or any other similar events ("Force Majeure Event"). In the event of a Force Majeure Event, we shall not be liable for any vehicles in our possession that have already been sold, but not delivered, pursuant to signed sales agreements. Additionally, we generally are not liable in a force majeure event (including theft and robbery) if we are not legal owners of the vehicles, products or services.
Buying Policies. In the event of a dispute regarding a purchase, we hold exclusive authority with sole and absolute discretion in resolving disputes.
The buyer hereby agrees to indemnify, defend, and hold us, our GOC and affiliates, harmless from any and all liability arising out of decisions made in resolving disputes.
We retain the unfettered right, at our sole and absolute discretion and without prior notice, to defer or annul a sale or withdraw a vehicle or any product or service from sale. We shall bear neither liability nor obligation to buyers as a result of any vehicle, product or service withdrawal, sale cancellation, or postponement.
Upon notification, the buyer shall be granted a 24 (twenty four) hours period to pick up or accept delivery of the vehicle before late-payment and storage fees are incurred. While the buyer may specify their preferred date, time, and location of delivery, it remains the buyer's obligation to be available for vehicle delivery.
We shall not be held liable for any damage brought to our attention after the vehicle is retrieved (picked up or delivered). The buyer shall be deemed to have irrevocably accepted delivery of the vehicle in its current condition once the purchase transaction is finalized, and the vehicle is prepared for delivery or available for pickup by the buyer.
Sales Contract. The Site’s confirmation of the vehicle purchase transaction constitutes a legally binding sales contract. The individual confirming the purchase on the Site on behalf of the Buyer hereby represents to us that he or she possesses the requisite power and authority to act on behalf of the Buyer.
The buyer is expected to pay the full amount due on or before the invoice due date. It is the buyer’s obligation, either in person or through a third party, to honor the price and vehicle purchase transaction, even in the event of significant delays in the delivery of the acquired vehicle, product or service. The buyer indemnifies us for any possible delays in the delivery of the acquired vehicle.
The buyer and the seller shall collectively be referred to herein as the "Sales Parties." WHEREAS, the seller desires to sell the vehicle as described on the Site, hereinafter referred to as the "Acquired Vehicle,"; WHEREAS, the buyer desires to purchase the Acquired Vehicle offered for sale by the seller; and, therefore, IN CONSIDERATION of the mutual promises and other valuable consideration exchanged by the Sales Parties as set forth herein, the Sales Parties, intending to be legally bound, hereby agree to the total purchase price displayed and confirmed on the Site, plus any additional services acquired. The total purchase price payment can be made by the buyer to the Site via bank transfer or an accepted type of credit card. We reserve the right to charge the buyer with transaction fees. The bank transfer details will be displayed on the Site and confirmed via email to the Buyer’s registered email address.
Delivery of Acquired Vehicle and Conveyance of Title
Delivery of Acquired Vehicle. Upon receipt of buyer’s payment into the Site’s bank account, we shall deliver the Acquired Vehicle, and buyer shall take possession thereof, either at our premises or at a mutually agreed-upon location during the confirmation of delivery services (at our discretion).
Delivery date (hereinafter referred to as the "Delivery Date," inclusive of the agreed-upon delivery time) shall be as stated on the Site, unless reasonable circumstances delay the delivery of the Acquired Vehicle, in which case we will promptly notify the buyer of an updated Delivery Date. It is incumbent upon the buyer to be present at the agreed-upon delivery location on the Delivery Date. We may issue a pick-up code to the buyer, which the buyer or any designated recipient may use to retrieve the Acquired Vehicle from the agreed-upon delivery location. The buyer, being the sole recipient of the pick-up code, hereby authorizes the release of the Acquired Vehicle to any individual presenting said code to us. We shall deem any bearer of the pick-up code as duly authorized by the buyer to take possession of the Acquired Vehicle. The buyer indemnifies us, our GOC, our affiliates, and the Site against any loss or damage arising from the aforementioned vehicle pick-up code process. In the event that the Buyer or their authorized representative fails to appear at the agreed-upon delivery location on the Delivery Date to accept possession of the Acquired Vehicle, the risk of loss shall transfer to the buyer as of the Delivery Date, and additional fees, including storage, no-show, or late payment fees, shall be applicable in accordance with our TAC.
Conveyance of Title: We shall transfer title to the buyer upon delivery of the Acquired Vehicle. We agree to execute all necessary documents presented by the buyer to effectuate the transfer of title and registration of the Acquired Vehicle to the buyer. Furthermore, we reserve the right to take all necessary legal actions to protect our interests in the event of any dispute or non-compliance by the buyer.
8. Dealer Portal
By accessing and using our Dealer Portal, which is primarily operated under the names "SellAnyCar.com Dealer Portal," "Kayishha Dealer Portal," or "Tojar by Kayishha," or in conjunction with features integrated into the "SellAnyCar" or "Kayishha" platforms, you hereby affirm and represent that you are an automotive professional, car dealer, professional license plate dealer and/or generally a business, and that you are engaging in these activities strictly in a commercial capacity. By utilizing our Dealer Portal, you expressly waive any consumer rights or protections that may otherwise be applicable under relevant consumer protection laws.
Furthermore, you hereby confirm and warrant that you possess all requisite licenses, permits, and authorizations required to conduct business in this capacity, and that you are in full compliance with all applicable laws, regulations, and tax codes. You agree to indemnify and hold us harmless from any and all claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your breach of this warranty. We disclaim any liability for any damages arising from your failure to comply with these requirements.
It is expressly understood and agreed that any payments made from an individual bank account, or any transfer of title of purchased products and services to your personal name, shall not be construed as indicative of a consumer transaction, nor shall it bestow upon you any consumer rights or protections.
Any breach of the foregoing representations, warranties, or covenants may result in the immediate termination of your access to the Dealer Portal and may subject you to legal action.
Shield Icon. The Dealer Portal may display a green shield icon with a check mark, indicating that specific items within an inspection report are “guaranteed for accuracy.” For the avoidance of doubt, these shield icons do not constitute a guarantee of the correctness of the information provided but signify a higher level of effort expected from our inspection team members. While this increased effort generally results in fewer mistakes, we cannot eliminate errors entirely
Therefore, even if the shield icon is displayed, we cannot be held accountable or liable for any inaccuracies. You acknowledge that you are purchasing vehicles on an “AS IS” and “WHERE IS” basis. If returns of vehicles have been accepted in the past due to errors in specific items within an inspection report that displayed the shield icon, such actions were purely undertaken as a management courtesy and as part of our customer relationship management efforts, not due to any guarantee or right of return and cancellation.
Membership.
To gain access to the Dealer Portal, you must register your business information along with the personal information of the individual authorized to conduct business on behalf of your entity. We reserve the right to deny membership privileges to any individual or entity, in our sole and absolute discretion.
You will be assigned a User ID and login credentials. You are responsible for maintaining the confidentiality of your User ID and login credentials and are fully accountable for all activities conducted under your account. You agree to immediately notify us of any unauthorized use of your account or any other security breach. We cannot and will not be liable for any loss or damage resulting from your failure to comply with this section.
You agree to provide and maintain true, accurate, current, and complete information about your business and the relevant authorized individual as prompted by our registration process.
Activation. To bid in an auction or purchase any product or service through our Dealer Portal, you must pay a guarantee deposit (hereinafter referred to as "Deposit"). The minimum required amount will be determined by us periodically. Generally, the greater the Deposit you provide, the higher your purchasing power and the more simultaneous commitments you can submit. Upon acceptance of your Deposit, you will become an activated member (hereinafter referred to as "Activated Member").
We accept Deposit payments via bank transfer, cheque (needs to clear first) or credit card. The cardholder must retain a copy of transaction records and merchant policies and rules.
Deposit refunds will be issued 21 (twenty-one) working days after the cancellation of your Activated Member account, provided that all outstanding amounts have been cleared and the bank account details of the account holder have been submitted to us. Refunds will be made using the original mode of payment to the account holder's name. We do not control the processing times of banks and credit card companies after initiating a refund and will not be liable for any delays. If the original mode of payment was made via bank transfer, the refund will be processed via bank transfer, and you will be responsible for any bank transfer fees, including currency exchange costs.
In the event of a credit card transaction error while making a payment, a refund will be issued to the same credit card used for the original purchase.
We reserve the right to implement any charges or updated fee structures at any time without prior notice.
Cancellation and Return Policy. We do not accept any cancellation or returns of initiated transactions.
Upon registration, if you provide any information that is:
Untrue,
Inaccurate,
Not current, or
Incomplete,
or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete,
or in the event of:
Fraud,
Sabotage,
Unauthorized solicitation of our customers or leads (potential customers),
Violation of any applicable laws or regulations,
Misuse of the Dealer Portal,
Unauthorized access or use of our systems,
Infringement of our intellectual property rights,
Breach of any terms in this TAC
Any conduct resulting in monetary or reputational loss to us, or
For each "Inactivity Period" in which you have not bid on a car or license plate for 30 (thirty) days, a "Membership Inactivity Fee" of 1,000 AED will be charged,
we reserve the right, at our sole discretion, to:
Suspend or terminate your account, resulting in the immediate forfeiture of your Deposit,
Deduct the Membership Inactivity Fee from your Deposit,
Refuse any and all current or future use of our Services (or any portion thereof), and
Pursue any additional legal remedies available to us to recover damages and protect our interests.
We acknowledge the value of gaining access to the Dealer Portal and obtaining insights into the market, pricing, auctions, products, and services for sale. Hence, inactive membership imposes a burden on the platform and community. Therefore, to maintain the integrity and efficiency of our services, we encourage active participation. Inactive members will be subject to the Membership Inactivity Fee, which may be deducted from the Deposit, to mitigate the impact on our Dealer Portal. Please note that the Membership Inactivity Fee is subject to adjustment at any time without notice. We encourage you to review this TAC and the Dealer Portal regularly for current fee structures.
Activated Members have access to detailed information about vehicles, license plates, and other products and services considered for sale. You understand that not all vehicles, products, or services posted on the Dealer Portal are for sale, as they may be subject to the owner's agreement to your price offer. Additionally, you acknowledge that certain features and/or services provided through the Dealer Portal may have their own purchase policies and/or terms of service. By using the Dealer Portal, you agree to be bound by the respective terms of these features and/or services.
As an Activated Member, if you participate in an auction through the Dealer Portal, you can decide how much you are willing to bid for the selected item. If your bid is accepted, your purchase transaction will be confirmed. Certain vehicles, license plates, products, or services are available for final sale at a displayed final price, allowing the purchase transaction to be completed immediately without the need for an auction.
You understand that we do not control the price of sales offered through the Dealer Portal, as these are determined by the seller of the vehicle, license plate, product, or service displayed.
If you bid in an auction or place an order through the Dealer Portal, you are obligated to complete the transaction if the seller agrees to the offer. Once a price bid has been submitted, it cannot be retracted, deleted, or canceled by you.
We are not responsible for any loss, misplacement, or theft of your registration information, including your User ID and login credentials. You will be liable for all actions conducted via your account. We are not responsible for any canceled bids. We reserve the right to reject or void bids for any reason, at our sole and absolute discretion.
In the event of a dispute regarding a bid, we have exclusive authority to resolve the dispute at our sole discretion. You agree to indemnify, defend, and hold us harmless from any liability arising from our decisions in such disputes. We may, at our sole discretion and without notice, postpone or cancel a sale, or withdraw any product or service from sale. We shall have no liability or obligation to you for any withdrawal, cancellation, or postponement.
Full payment for purchases must be made on or before the invoice due date. Vehicles, license plates, products, or services not paid for within the specified timeframe may be repossessed and made available to other interested parties, and your Deposit will be forfeited and retained by us in full. Additionally, you will be liable for any loss incurred due to the repossession and subsequent sale to another party. You will also lose your Activated Member status. If we agree to reactivate your account, you will be required to pay a new Deposit.
Winning a Bid and Sales Agreement Obligation.
By participating in our platform and winning a bid, you acknowledge and agree to the following terms:
Sales Agreement: Upon winning a bid, you are legally obligated to enter into a sales agreement with the seller, as the Acquired Product will be transferred directly from the seller to you. This agreement formalizes the transaction and confirms the transfer of ownership.
Authorization to Use Signature: You hereby authorize us to utilize your electronic or physical signature for the execution of the sales agreement. This authorization applies to the current transaction as well as any future transactions conducted through your account on our platform.
Compliance: By participating in our platform, you affirm that you will comply with all applicable legal and regulatory requirements related to the purchase and transfer of the Acquired Product.
These terms are binding and constitute an integral part of your agreement with us. For further clarification or details, please contact our support team.
Usage of Late Payment and Storage Service. We charge late payment and storage fees in accordance with the terms and conditions specified on our Dealer Portal and/or invoices. In the event that your payment for purchase transactions is delayed and/or your purchased vehicle remains on our premises before you take possession, we will apply these fees accordingly.
You have the opportunity to set a delivery date for your acquired vehicle. While the vehicle is stored with us (starting from the due date of the vehicle invoice), you will be charged a daily storage fee.
The storage fees will be indicated on the vehicle invoice. You will be invoiced separately for storage every thirty (30) days or upon vehicle shipping, whichever occurs earlier.
To avoid late payment fees, you must settle your invoices on time.
The vehicle may remain stored with us as long as the vehicle invoice has not been settled. Consequently, storage fees can accumulate to higher amounts than initially anticipated for the scheduled delivery date set by you.
If you do not wish to use the storage service, you must settle the vehicle invoices by their respective due dates.
We, at our sole discretion, may offer payment terms that allow you to postpone the payment due date in exchange for a fee. You agree to adhere to the terms and conditions of this delayed payment process. In exchange for a delayed payment due date, you must:
Secure the full invoice value with a security cheque
Guarantee not to use the acquired vehicle for driving or any other purpose, except for display in your showroom
Hold us harmless against any liability arising from your possession of the acquired vehicle prior to title transfer
Immediately return the acquired vehicle to us if you default on full payment by the invoice due date
We reserve the right to charge you for any loss incurred due to your default in full payment of the acquired vehicle.
We shall not be responsible for damage that is brought to our attention after your purchased vehicle is retrieved (picked up or delivered). You will have been deemed to accept delivery of it in its present condition once the online purchase transaction is completed and the vehicle is ready for delivery or available to be picked up by you.
Force Majeure: We shall not be liable for any failure or delay in performing our obligations under this TAC if such failure or delay is caused by circumstances beyond our reasonable control, including, but not limited to, acts of God, fires, floods, hailstorms, wars, civil disturbances, acts of terrorism, strikes, or any other similar events ("Force Majeure Event"). In the event of a Force Majeure Event, we shall not be liable for any vehicles in our possession that have already been sold but not delivered or picked up (including the vehicles that have been stored with us against a storage fee). We expressly emphasize that our facilities are not equipped to handle natural disasters and adverse weather conditions and hence encourage you to retrieve your purchased vehicles in anticipation of a Force Majeure Event to avoid damages. Additionally, we are generally not liable in a Force Majeure Event (including theft and robbery) if we are not the legal owners of the vehicles, products, or services.
You further understand and agree that in instances where an inspection report is displayed and we have inspected a vehicle posted on the Dealer Portal, we have done so to the best of our knowledge. However, as a neutral facilitator, we have no control over the truth, accuracy, quality, legality, or safety of the vehicle. You understand and agree that we cannot and do not confirm or verify the identity, background, qualifications, or abilities of any seller or user, nor do we guarantee the condition and/or quality of the vehicles or any product or service offered for sale. We assume that, as an Activated Member, you are an automotive professional and an expert in the field of vehicles and therefore possess sufficient judgment regarding car trade and related products and services. Sales are conducted on an "AS IS" and "WHERE IS" basis. We are not responsible for any hidden defects and do not make any warranty, express or implied, or endorsement regarding any vehicles (or other products or services) posted for sale or any related services offered. Therefore, we recommend that you exercise caution, common sense, and good judgment when making any purchase.
You agree to pay all customary fees and costs associated with the services rendered in connection with the purchase and sale of vehicles, license plates, or any other products or services offered on our Dealer Portal and Site. These may include, without limitation, buyer fees, sale fees, entry fees, cash handling fees, loading fees, storage fees, and other standard charges. It is your sole responsibility to verify the fees imposed by us prior to incurring any expenses. All fees and costs are subject to change without notice.
Value-Added Services. At our sole discretion, we may offer various value-added services, such as coordinating the acquisition of a vehicle roadworthiness certificate from authorized testing stations, insurance certificates, title transfers, delivery, storage, plate number reservation, administration, and other related offerings. These services will be applied upon bidding on the desired vehicle, license plate, product, or service through the Dealer Portal. It is your responsibility to provide and maintain all necessary documentation required for these processes. If documentation is invalid or missing, or if you do not qualify for these services for any reason beyond our control, we reserve the right to retain the associated fees.
Effective from January 01, 2018, Value Added Tax (VAT) at the legally valid rate will be charged on all goods and services provided by us in compliance with UAE VAT legislation or any applicable jurisdiction. The cost of any such applicable VAT shall be borne by you. During the purchase and/or sales process, we may display a payable VAT amount based on historical values, which may differ from the actual amount on the final invoice. For the avoidance of doubt, the final payable amount may be higher than initially displayed during the bidding, purchase and/or sales process. Please note that we are not the seller of the vehicle but act solely as a facilitator in the capacity of a disclosed agent.
We and/or sellers on our Dealer Portal sell internationally. Any customs-related, border-related, shipping-related, handling-related, and/or tax and duty charges may apply. You will be charged the full amount of these charges, which may exceed the amount displayed during bidding and/or purchase. The cost of any applicable VAT, other taxes, duties, and all fees mentioned in this clause shall be borne by you.
Sales Contract. Your price bid in an auction or the outright purchase of a vehicle, license plate, product, or service, and our confirmation of the transaction, constitutes a legally binding sales contract and designates you as the buyer. This sales contract is subject to this TAC.
Payment Obligation. As an Activated Member, you are required to pay the full amount on or before the invoice due date.
Outstanding Loans. In some cases, the original owner of the vehicle, license plate, product, or service may have an outstanding loan amount with a financial institution, which could delay the deregistration process and, consequently, the delivery of your purchased product or service for several months. This delay is subject to the respective bank's release processes and is beyond our control. It is your duty, either personally or through a third party, to honor your price bid (including all associated fees and charges) or purchase transaction, even if there is a significant delay in delivery. You indemnify us and the seller for any potential delays.
DP Sales Parties. You and the respective seller (which could be an entity within our GOC or any other seller using our Site and digital properties, depending on the individual type of Service chosen from time to time) shall collectively be known herein as the "DP Sales Parties,"
WHEREAS, the seller desires to sell the vehicle, license plate, or product or service described on our Dealer Portal, Site, or digital properties, known herein as the "DP Acquired Item," under the terms and conditions set forth in this TAC;
WHEREAS, you desire to purchase the DP Acquired Item offered for sale by the seller under the terms and conditions set forth in this TAC; and, therefore,
IN CONSIDERATION of the mutual promises and other valuable consideration exchanged by the DP Sales Parties as set forth herein, the DP Sales Parties, intending to be legally bound, hereby agree to the total purchase price displayed and confirmed on our Site, Dealer Portal, or digital properties, plus any additional services acquired.
Final Invoice Amount. The actual amount payable displayed in the final invoice may differ from the amount initially displayed during the purchase and/or bidding process on our Site, Dealer Portal, or digital properties.
Payment Methods. The total purchase price payment can be made by you to us via bank transfer or any displayed payment method upon purchase. We will settle the outstanding payment with the seller on your behalf, in case the seller is not us. The bank transfer details will be displayed on our Site, Dealer Portal, or digital properties and/or confirmed in an invoice sent to you.
Delivery of the DP Acquired Item. Once your payment has been received in our bank account (or we have cleared your DP Acquired Item for delivery, in case of approved postponed payment due dates falling after desired delivery dates), we shall deliver the DP Acquired Item, and you shall take possession of it at an agreed-upon location confirmed during the delivery confirmation process (which may be enforced by us at our discretion).
Delivery Date. The delivery date (including the agreed-upon delivery time) is the date offered on our Site, Dealer Portal, and digital properties unless there are reasonable circumstances delaying the delivery of the DP Acquired Item. In such cases, we will inform you of an updated delivery date. It is your duty to appear at the agreed-upon delivery location on the delivery date.
Pick-Up Code. We may send a pick-up code to you, which you, or anyone you have given the pick-up code to, can use to pick up the DP Acquired Item from the agreed-upon location. As the only recipient of the pick-up code, you authorize the release of the DP Acquired Item to anyone presenting this code to us or our contracted delivery partners. You indemnify us and all entities and affiliates of our GOC for any potential loss or damage incurred by this described pick-up code process. If you or anyone you authorize fails to appear at the agreed-upon delivery location on the delivery date to accept possession of the DP Acquired Item, additional fees, such as storage or late payment fees, will apply.
Conveyance of Title. The seller shall convey title to you upon delivery of the DP Acquired Item. The seller agrees and covenants to execute all documents necessary to finalize the transfer of title and registration of the DP Acquired Item to you.
Warranties. The DP Acquired Item is sold "AS IS" and "WHERE IS." The seller does not, in any way, expressly or impliedly, provide any warranties to you. The seller expressly disclaims any implied warranties of merchantability, any warranty against hidden defects, or fitness for a particular purpose.
Buyer Representation. The individual confirming the purchase on our Site, Dealer Portal, or digital properties on your behalf hereby represents to us and the seller (if the seller is not us) that they have the power and authority to do so on your behalf.
Buyer's Responsibility. You acknowledge that, unless prohibited by applicable law, any insurance coverage, license, tags (e.g., for toll gates), license plates, or registration maintained by the seller on the DP Acquired Item shall be canceled by you upon delivery of the DP Acquired Item to you, unless otherwise specified.
Confidentiality. You undertake to treat and maintain all confidential information as strictly confidential and shall not divulge it to anyone except with our prior written consent and only after such person has signed a confidentiality agreement with terms not less restrictive than those of this clause. "Confidential information" means any information or material possessed by or relating to us or any entity within our GOC, in any form, including written, oral, visual, electronic, or on tape or disk (whether or not owned or developed by any of our GOC), of which you may obtain knowledge, directly or indirectly, through or as a result of the usage of our Site, Dealer Portal, and/or Services, access to any of our GOC premises, or through discussions and communications with any of our GOC directors, employees, officers, agents, representatives, consultants, or professional advisers. You shall not, directly or indirectly, transmit to or discuss with other persons or parties, including but not limited to relatives and friends, any confidential information, especially login credentials to our Site, Dealer Portal, or digital properties.
The restrictions under this clause shall remain in force even if:
The confidential information becomes known to third parties and/or to the general public.
The confidential information is furnished or made known to you by any person other than a person that is part of our GOC.
The confidential information was in your possession prior to its disclosure by us.
If the Registered Member breaches any of their duties or obligations under this clause, they shall be fully liable to us for all losses and damages incurred or that may be incurred as a result of such breach, including but not limited to compensatory damages, lost profit, lost opportunity, attorney fees, court fees, and liquidated damages.
9. Wallet
Provision of the Wallet feature. We provide a Wallet feature as part of our Site and digital properties of the GOC, allowing users to store funds for future use within the GOC and network of our approved service providers.
Topping up the Wallet. You can view and top up your Wallet balance within our Site and digital properties using the payment methods displayed to you. The Wallet balance is non-transferable.
Refunds from Wallet. Refund requests for the Wallet balance must be submitted through the designated Wallet section and are only permitted if the refund is due to an approved cancellation or return of a transaction conducted on our Site and digital properties. All refunds will initially be returned to the Wallet as store credit. No monetary refunds will be processed unless there has been a prior approved canceled or returned transaction associated with the funds. If a withdrawal is accepted, it will be exclusively returned to the original payment method and account holder.
Refunds from Wallet in the Dealer Portal. Activated Members cannot withdraw funds from the Wallet in the Dealer Portal. The funds in the Wallet shall be deemed as store credit and can only be used for future transactions within the GOC and network of our approved service providers.
Refund Conditions. Refund requests are subject to our refund policy, applicable fees, and any other conditions determined by us from time to time. We reserve the right to deduct any outstanding fees or charges (including but not limited to costs associated with purchased vehicles and/or license plates, Value-Added Services, late payment fees, and storage fees) from the Wallet balance prior to processing a withdrawal. The refund process may take up to twenty-one (21) working days to complete.
Limitation of Liability. We shall not be liable for any loss, damage, or unauthorized access to your Wallet funds. You are responsible for keeping your login credentials secure.
Modification or Termination. We reserve the right to modify, suspend, or terminate the Wallet feature or any part thereof at any time without prior notice.
10. Third-Party Services
For your convenience, we make available a variety of links to other websites and applications that we do not operate where you can obtain automotive-related products and services, including, but not limited to insurance, warranties, financing, and inspection services.
Although we make available links to third-party providers of products and services, we are not responsible for the prices, terms, quality, reliability, or performance of the products or services provided by them. Your correspondence or business dealings with, or participation in the promotions of, vendors or other third parties found on or through the Site, including payment and delivery of goods or services and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. We are not responsible or liable for any loss or damage incurred as the result of such dealings with or the presence of such third parties on the Site.
11. Ownership and Permissions
The Site is provided to our end users for their personal, non-commercial use only. The materials on the Site are our property or that of our licensors, and are protected by copyright laws and international conventions. Except as explicitly provided in this TOC, you may not distribute, transmit, display, reproduce, modify, create derivative works from, or otherwise exploit any of the materials on the Site. You may not store any significant portion of, nor distribute copies of, materials found on the Site, in any form (including electronic form), without prior written permission from the owner of such materials.
The Site grants you a personal, non-transferable and non-exclusive right and license to use the object code of its software on a single computer, provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the software. You agree not to modify the software in any manner or form, or to use modified versions of the software, including, without limitation, for the purpose of obtaining unauthorized access to our Services and Site. You agree not to access our Services and Site by any means other than through the interface that is provided by us for use in accessing the Site and our Services.
You are free to establish a hypertext link to the Site so long as the link does not state or imply any endorsement or sponsorship of you, your company, or your website by the Site or any of our affiliates or GOC. However, without our prior written permission, you may not frame any of the content of the Site, nor incorporate into another website or service any intellectual property of us or our licensors.
The words and logos of BuyAnyCar, SellAnyCar, Carnab, Kayishha and various others are all trademarks owned by us or our licensors. The names of other products and services referred to on the Site may be the trademarks of their respective owners. You may not use any trademark or service mark appearing on the Site without the prior written consent of the owner of the mark.
You acknowledge that by transmitting or posting any material on or through the Site, you grant us, or anyone authorized by us, an unrestricted, non-exclusive, worldwide, royalty-free, perpetual, irrevocable, license to use, modify, perform, display, broadcast, reproduce, create derivative works from, transmit, sell or otherwise use, exploit or distribute, at no cost whatsoever, all such material (including, without limitation, all intellectual property rights embodied therein), in whole or in part, in any manner or medium (whether now known or hereafter developed), for any purpose. The foregoing license includes the right to exploit any proprietary rights in such material, including, but not limited to, rights under copyright, trademark, or patent laws that exist in any applicable jurisdiction. Also, in connection with the exercise of these rights, you grant us and anyone authorized by us, the right to identify you as the author of such material by name, email address, phone number or user name, and to use your image and likeness if provided, in connection with such material. You will not receive any compensation of any kind for the use of any material you transmit or post via the Site. Among other uses of user materials, the Site uses listings data to derive useful information (such as vehicle valuation information) for display, sale and distribution.
Image & Video Recognition, Scanning & Uploads Feature
We have introduced a feature (among others branded as “Scan Any Car,” “Scan,” “Upload Image,” “Upload Video,”etc.) that enables users to scan, photograph, or upload images, videos, or other visual content of vehicles, license plates, or any related objects using our mobile applications or digital properties.
These features may also prompt or require you to upload or scan official documents such as vehicle registration cards, driver's licenses, national ID cards, or other personal documentation.
By using these features and submitting any such content, whether in the form of still images, videos, or scanned documents, you expressly acknowledge, agree to, and represent the following:1. You have all legal rights, authorizations, and consents necessary to upload, scan, or transmit the content;
2. You irrevocably assign to us and our Group of Companies (GOC) all worldwide rights, title, and interest in such uploaded content, including intellectual property rights;
3. You grant us and our affiliates an unrestricted, worldwide, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable license to store, process, analyze, publish, distribute, commercialize, and otherwise use such content across any media or platform, including for the purposes of database creation, listing enhancement, marketing, resale, advertising, and general commercial use;
4. You consent to the use of any personal or sensitive data contained within such content, including for purposes of identity verification, fraud prevention, operational automation, and the training and development of artificial intelligence (AI), machine learning (ML), and other algorithmic models;
5. You will not upload or transmit any content that violates applicable laws or infringes upon the rights of others, or that contains unnecessary sensitive data unless specifically required by the feature;
6. You agree to indemnify and hold us, our affiliates, and our GOC harmless from any liability arising from your use of these features or your submission of any such content.
Your use of these features constitutes your express and informed acceptance of these terms and forms an integral part of this Terms and Conditions (TAC). For more information on how we handle your data, including sensitive and biometric information, please refer to our Privacy Policy, which is hereby incorporated by reference.
12. User Content
The Site allows users to publish listings, ratings, and reviews, and to access social media tools where users may post material accessible to others or transmit communications to others. Some of these tools may be operated by third parties, and your use of them is subject to both the terms of this TAC and to the policies of their third-party providers.
You assume total responsibility and risk for your use of any interactive areas of the Site. You acknowledge that any of the user-generated content posted or transmitted through the Site represents the views of the author, and not of us. You also acknowledge that your use of or reliance on such content is at your own risk.
When publishing anything to the Site or using any social media tools or interactive features, you agree that you will not post or transmit:
any copyrighted material unless you own or control the copyright in and to such material;
material that is: knowingly false and/or defamatory, inaccurate, libelous, tortuous, abusive, vulgar, hateful, racist, bigoted, sexist, harassing, threatening, inflammatory, obscene, profane, sexually oriented, invasive of a person’s privacy, or is otherwise objectionable or in violation of any applicable law, rule, or regulation;
material that violates or infringes the rights of any other party, including, without limitation, rights of privacy, rights of publicity, copyright, trademark, or other intellectual property rights;
profanity in subject lines, messages, or signatures;
any material containing viruses, Trojan horses, worms, or any other disruptive or harmful component;
material that breaches another’s privacy, i.e., containing phone numbers, addresses, or other personal information;
spam, including, but not limited to, junk mail, chain letters, unsolicited bulk email or duplicative messages, excessive cross-postings, and material that is unrelated to the forum in which it is posted;
material that contains advertisements or commercial solicitations; or
material discussing illegal activities or linking to websites that deal with such activities.
You further agree that you will not attempt or do any of the following:
interfere with or disrupt the Site or our computer systems, servers, or networks;
attempt to gain unauthorized access to any part of the Site, to accounts that belong to other users, or to computer systems or networks connected to the Site;
engage in any systematic extraction of data or data fields, including, without limitation, email addresses or phone numbers by use of any automated mechanism, such web robots, crawlers, or spiders or otherwise;
collect information about others without their consent;
interfere with the use of the Site by any other individual or party;
impersonate any person, or otherwise attempt to mislead others about your identity, or post material under secondary user names or other aliases; or
share any user name and/or login credentials you have on the Site with any other persons.
Without limiting any of our other rights or remedies, a violation of any of the above may result in the removal of any content you have transmitted or posted, revocation of any accounts you have on the Site or on Services provided by GOC or on our affiliated websites, applications and services, and/or a ban from creating new accounts.
Although we cannot monitor all of the Listings and content posted to the Site, we reserve the right (but assume no obligation) to delete, move, condense or edit any ads, ratings, reviews, content or other postings that come to our attention that we consider unacceptable or inappropriate, whether for legal or other reasons. We retain the right to deny access to anyone who we believe has violated these terms or any other term of this TAC. We will, in the ordinary course of business, review the content of private electronic messages, even if they are not addressed to us. Notwithstanding the foregoing, we take no responsibility and assume no liability for any content posted to the Site by you or by third parties.
You acknowledge that we may establish general practices and limits concerning the use of the Site, including, without limitation, the maximum number of days that messages, profiles or other uploaded Content will be retained by the Site, the maximum number of messages that may be sent from or received by an account, the maximum size of any message that may be sent from or received by an account, the maximum disk space that will be allotted on the Site's servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Site in a given period of time. You agree that we have no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Site. You acknowledge that we reserve the right to log off accounts. You further acknowledge that we reserve the right to change these general practices and limits at any time, in our sole discretion, with or without notice.
13. Termination
You agree that we may, under some circumstances and without prior notice to you, terminate your use of and access to any of the parts of the Site to which we restrict access, for example, by requiring registration. Some of the reasons for such termination may include, but are not limited to
- a breach or violation or suspected breach or violation of this TAC or other incorporated terms or guidelines,
- a request by law enforcement or another government agency,
- our decision to discontinue or change all or part of the Site,
- technical or security issues, and
- fraudulent or illegal activities.
All terminations will be made in our sole discretion and you agree that we will not be liable for any termination of your use of or access to the Site or any part of the Site.
14. Dispute Resolution – Mandatory Arbitration and Class Action Waiver, Arbitration agreement, Disclaimers
Arbitration agreement. You and us agree that any claims or disputes (“Claims”) that arise out of or relate in any way to the terms of the TAC, the Site, or any service (including but not limited to billing disputes) shall be resolved by final and binding arbitration or in small claims court. In arbitration, there is no judge and no jury. Instead, Claims are decided by an arbitrator whose authority is created by and governed by this arbitration agreement. Review of arbitration awards in the courts is very limited, provided however that nothing in this arbitration agreement shall limit or preclude the Buyer's right to seek urgent orders or provisional relief from the courts as provided in the "Right to Seek Immediate Court Orders (Urgent Relief)" section of this TAC.
Class Action Waiver: You and us agree that all claims between us will be resolved in individual arbitration. We both agree that there will be no class, representative, or consolidated actions in arbitration. In addition, neither you nor us may participate in a class or representative action in court as a class member if the claims asserted in the litigation would fall within the scope of this arbitration agreement if asserted directly by you or us. To be clear, you and us both waive any right to participate in any class action involving disputes between us. This class action waiver is an essential part of our arbitration agreement and may not be severed. If for any reason this class action waiver is found unenforceable, then the entire arbitration agreement will not apply. However, the Jury Trial Waiver in this arbitration agreement will remain in full force and effect.
Arbitrator authority: The arbitrator’s authority is governed by this arbitration agreement. You and us agree that the arbitrator may award the same relief that a court of competent jurisdiction could award – consistent with and limited by the TAC (including the limitations of liability set forth under the section “Limitation of Liability”), but the arbitrator may not award declaratory or injunctive relief that extends beyond you and your dealings with us. An arbitrator may award attorneys’ fees and costs to the prevailing party if a court would be authorized to do so under the applicable law.
Survival: This arbitration agreement survives the termination of this TAC between you and us.
Jury Trial Waiver. You and us expressly and knowingly WAIVE THE RIGHT TO TRIAL BY JURY. This means that if for any reason the arbitration agreement is not enforced or is found inapplicable, our claims against each other will be resolved by a judge rather than a jury.
Disclaimer of Warranties, Limitation of Liability, and Indemnification
If you rely on the Site or any information, product, or service available through the Site, you do so at your own risk. You understand that there may be delays, omissions, interruptions, inaccuracies, and/or other problems with the information, products, and services published on or promoted through the Site. The Site is provided to you “as is” and “as available”. We and our affiliates, agents, and licensors cannot and do not warrant the accuracy, completeness, currentness, noninfringement, merchantability, or fitness for a particular purpose of the information available through the Site (or any information, goods, or services that are referred to, advertised or promoted on, or sold through the Site). We do not guarantee that the Site will be error-free, continuously available, or free of viruses or other harmful components. Additionally, we do not guarantee that any defects or errors will be corrected, or that the quality of any products (including hidden defects in vehicles, products, or services), information, or other material purchased or obtained through the Site will meet your requirements or expectations. We and our affiliates, agents, and licensors will not be liable for any claims, actions, or judgments arising out of or related to any content posted to the Site by you or any third party.
Under no circumstances will we or our affiliates, agents, or licensors be liable to you or anyone else for any damages arising out of your use of the Site or any product or service linked to or from or advertised or promoted on the Site, including, without limitation, consequential, special, incidental, indirect, punitive, exemplary, or other damages of any kind (including lost revenues or profits, loss of business, and loss of data), even if we are advised beforehand of the possibility of such damages. You agree that our liability and that of our affiliates, agents, and licensors, if any, arising out of any kind of legal claim arising out of or otherwise relating to the Site will not exceed the amount you paid, if any, for the use of the Site out of which such liability allegedly arises. Without limiting the generality of the preceding sentence, you agree that we are not responsible or liable to you or anyone else for any threatening, defamatory, obscene, offensive, tortious, or illegal conduct by you or any other party or any infringement of your or another’s rights arising from or in connection with the Site.
You agree to indemnify us and our owners, shareholders, subsidiaries, affiliates, officers, employees, partners, and licensors, and hold them harmless from any and all claims and expenses, including attorney’s fees, arising from or related in any way to your use of the Site or any breach of this TAC.
15. Exclusive Jurisdiction for Suit in Case of Breach
You and us agree to submit to the jurisdiction in Dubai, United Arab Emirates, for adjudication of any disputes and/or claims between us under this TAC. Furthermore, you hereby agree that the courts of Dubai, United Arab Emirates, shall have exclusive jurisdiction over any disputes between you and us relative to this TAC, whether said disputes sound in contract, tort, or other areas of the law, including without limitation for the purpose of seeking urgent orders or provisional relief as contemplated in the "Right to Seek Immediate Court Orders (Urgent Relief)" provisions of this TAC.
You and us expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods and the Sale of Goods Act (Ontario), as amended, replaced, or re-enacted from time to time.
16. Miscellaneous
This TAC has been made in, and will be construed in accordance with the laws of Dubai, United Arab Emirates, without regard to its choice of laws rules.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
International Use. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.
No Agency. You and us are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this TAC.
Acknowledgments. You acknowledge that you had an adequate opportunity to read and study this TAC, to consider it and to consult with attorneys.
Severability. In the event any provision of this TAC is deemed to be void, invalid, or unenforceable, that provision shall be severed from the remainder of this TAC so as not to cause the invalidity or unenforceability of the remainder of this TAC. All remaining provisions of this TAC shall then continue in full force and effect. If any provision shall be deemed invalid due to its scope or breadth, such provision shall be deemed valid to the extent of the scope and breadth permitted by law.
Entire agreement. This TAC, together with our Privacy Policy, contains the entire agreement and understanding between you and us regarding the subject matter hereof, and supersedes all prior proposals, understandings and all other agreements, oral and written, between the parties relating to this subject matter. We reserve the right to modify this TAC from time to time and will post any such changes on the Site. Your use of our Services and Site after we have posted such modifications to this TAC on the Site will constitute your assent to any such modifications, including without limitation any modifications to the "Right to Seek Immediate Court Orders (Urgent Relief)" provisions.
Last Updated: May 04, 2026
